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Grievance Redressal

Grievance Redressal/ Escalation Matrix:

SEBI Registration Details

  • Registered Name: J V V SATYANARAYANA
  • Trade Name or Website: www.growupresearch.com
  • Type of Registration: Research Analyst
  • Registration Number: INH000017365
  • Validity: Jul 05, 2024 – Perpetual

Contact Information

Registered Office Address

917, 4th Floor, 5th Main Road, Sector 7, HSR Layout, BANGALORE, KARNATAKA, 560102

Principal Officer

Name: J V V SATYANARAYANA

Phone: +91 80950 32961

Email: compliance@growupresearch.com

Compliance Officer

Name: J V V SATYANARAYANA

Phone: +91 80950 32961

Email: compliance@growupresearch.com

Customer Support

Working Hours

  • Days: Monday to Friday
  • Time: 11:00 AM to 5:00 PM

Note: The support team is unavailable on Saturdays, Sundays, and public holidays. However, you can still contact customer support via compliance@growupresearch.com

Important Notice

If you are dissatisfied with our services (as promised but not delivered), kindly raise your initial complaint to compliance@growupresearch.com or contact +91 80950 32961.

If the issue remains unresolved after 7 days or if you are still not satisfied with our response, you have the option to escalate your concern to SEBI through the following channels:

To Protect Investors from Unauthorized Schemes/Frauds

  • Pay the RA service fees exclusively to Research Analyst (RAs) registered name bank account. For example, if I am registered as Research Analyst "Growup Research" with SEBI, ensure that your Research Services fees are directed solely to "Growup Research" bank account and nowhere else.
  • Always request email communications from the RA's registered email ID listed on the SEBI website under Research Analysts.
  • Be sure to inform Research Analysts about any suspicious accounts.
  • You can find the list of Research Analysts in India https://www.sebi.gov.in/sebiweb/other/OtherAction.do?doRecognisedFpi=yes&intmId=14

Further, as a part of investor awareness and cautioning public at large, the Exchange is publishing and updating all issued press releases on its website under ‘Media coverage and Press releases issued to caution investors’ heading. The link to view/refer issued press releases on the Exchange website is given below.

The Exchange website Link :-

NOTICE

GRIEVANCE REDRESSAL / ESCALATION MATRIX
Designation Contact Person Address / Location Contact No. Email ID Working Hours
Customer Care J V V SATYANARAYANA 917, 4th Floor, 5th Main Road, Sector 7, HSR Layout, BANGALORE, KARNATAKA, 560102 +91 80950 32961 compliance@growupresearch.com From 10:00 AM to 5:00 PM (Holidays Off)
Head of Customer Care J V V SATYANARAYANA 917, 4th Floor, 5th Main Road, Sector 7, HSR Layout, BANGALORE, KARNATAKA, 560102 +91 80950 32961 compliance@growupresearch.com From 10:00 AM to 5:00 PM (Holidays Off)
Compliance Officer J V V SATYANARAYANA 917, 4th Floor, 5th Main Road, Sector 7, HSR Layout, BANGALORE, KARNATAKA, 560102 +91 80950 32961 compliance@growupresearch.com From 10:00 AM to 5:00 PM (Holidays Off)
CEO J V V SATYANARAYANA 917, 4th Floor, 5th Main Road, Sector 7, HSR Layout, BANGALORE, KARNATAKA, 560102 +91 80950 32961 compliance@growupresearch.com From 10:00 AM to 5:00 PM (Holidays Off)
Principal Officer J V V SATYANARAYANA 917, 4th Floor, 5th Main Road, Sector 7, HSR Layout, BANGALORE, KARNATAKA, 560102 +91 80950 32961 compliance@growupresearch.com From 10:00 AM to 5:00 PM (Holidays Off)
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